Are they responsive?
How fast a company answers tells you how they will treat you as a client. Slow replies before you hire usually mean slow service after. We answer most quote requests within the hour.
Do they communicate clearly?
Look for clear scopes, written quotes, and updates. Surprises and vague pricing are red flags. Clear communication is part of the JW Standard.
Is the work built to last?
Ask about the parts you cannot see, like base prep on hardscapes, drainage behind walls, and timing on lawn treatments. That is where quality lives.
Do they have real reviews and real work?
Check Google reviews and ask to see actual project photos. A track record beats promises every time.